These Terms and Conditions govern your use of the luck99 platform, including all casino games, sports betting, account services, and payment facilities. Please read them carefully before registering or placing any wager.
By accessing, registering on, or using any part of the luck99 platform (the "Platform"), you ("User", "you", "your") agree to be bound by these Terms and Conditions ("Terms"), together with luck99's Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. If you do not agree to these Terms in their entirety, you must immediately cease all use of the Platform.
These Terms constitute a legally binding agreement between you and luck99 ("the Company", "we", "us", "our"). Your continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms. We recommend that you review these Terms periodically.
2.1 Minimum Age. Access to and use of the luck99 Platform is strictly restricted to individuals who are 18 years of age or older. By registering an account, you represent and warrant that you are at least 18 years old. luck99 reserves the right to request documentary proof of age at any time and to suspend or permanently close any account where the age requirement is not satisfied.
2.2 Geographic Eligibility. It is your sole responsibility to ascertain whether accessing and using the Platform is lawful in your jurisdiction. luck99 makes no representation that the Platform is appropriate or lawful for use in any specific jurisdiction. By using the Platform you confirm that doing so does not violate any law or regulation applicable to you.
2.3 Single Account. Each eligible individual may hold only one active luck99 account. Duplicate accounts are strictly prohibited and will be closed upon detection, with any funds subject to forfeiture in accordance with Section 7.
3.1 Registration Obligation. To access real-money gaming services on the luck99 Platform, you must complete the registration process by providing accurate, current, and complete information as prompted, including a valid Pakistani mobile number or email address and a date of birth confirming you are 18 or older.
3.2 Account Verification (KYC). luck99 may require identity verification (Know Your Customer, "KYC") at any stage, including prior to processing withdrawals above a threshold amount. KYC documents may include a copy of your Computerised National Identity Card (CNIC), proof of address, or payment method verification. Failure to provide requested documentation within the specified timeframe may result in account suspension.
3.3 Account Security. You are responsible for maintaining the confidentiality of your login credentials. luck99 will not be liable for any loss resulting from unauthorised use of your account due to your failure to keep your credentials secure. You must notify luck99 immediately upon becoming aware of any unauthorised account access.
3.4 Accurate Information. You agree that all information provided to luck99 is truthful and accurate. Providing false information, including a false identity or age, is a material breach of these Terms and entitles luck99 to close your account and withhold any balance therein.
4.1 Accepted Payment Methods. luck99 accepts deposits and processes withdrawals via the following methods: JazzCash, Easypaisa, HBL Bank Transfer, UBL Bank Transfer, Meezan Bank, Bank Alfalah, Visa Debit, Mastercard Debit, USDT TRC20, Skrill, and Neteller. All account balances are maintained in Pakistani Rupees (PKR).
4.2 Minimum Deposit. The minimum deposit amount is Rs 200 per transaction. Minimum and maximum withdrawal amounts are displayed in the cashier section of your account and may be updated from time to time.
4.3 Withdrawal Processing. Withdrawals are processed to the same payment method used for the most recent deposit, subject to KYC verification. luck99 aims to process verified withdrawal requests to JazzCash and Easypaisa on the same day. Bank transfer withdrawals may take up to three business days depending on the receiving institution.
4.4 Currency. All transactions are conducted in PKR. Where a payment provider imposes currency conversion, the applicable exchange rate and any fees are the responsibility of the User.
4.5 Declined Transactions. luck99 is not responsible for deposits declined by your payment provider. You should contact your bank or mobile wallet provider directly regarding declined transactions. luck99 will not charge a fee for declined deposit attempts.
5.1 Bonus Terms. All bonuses, free spins, and promotional credits offered by luck99 are subject to individual promotion-specific terms, including wagering requirements, minimum odds, game restrictions, and expiry periods. These terms are displayed at the point of opt-in and must be read carefully before accepting any promotional offer.
5.2 Wagering Requirements. Bonus funds and associated winnings may not be withdrawn until the applicable wagering requirement has been met in full. Wagering requirements are calculated on bonus funds unless otherwise stated in the specific promotion terms.
5.3 Abuse. luck99 reserves the right to void bonuses and related winnings and/or close accounts where there is evidence of bonus abuse, collusion, or any systematic exploitation of promotional offers. Determinations regarding bonus abuse are made at luck99's sole discretion.
5.4 Withdrawal Prior to Completion. If you choose to withdraw funds before completing the wagering requirement, any remaining bonus balance and associated winnings will be forfeited.
6.1 Game Rules. Each game available on the luck99 Platform is governed by individual game rules displayed within the game interface. In the event of a conflict between these Terms and specific game rules, the specific game rules shall prevail in respect of that game.
6.2 Bet Acceptance. A bet or wager is not confirmed until you receive an on-screen confirmation from luck99. luck99 reserves the right to void any bet placed in error, at incorrect odds, or resulting from a technical malfunction. Palpably erroneous odds will not be honoured.
6.3 Technical Malfunctions. In the event of a technical malfunction affecting the outcome of a casino game or sports bet, luck99 reserves the right to void the affected round or wager and return the stake to the User's account. luck99 will not be liable for losses arising from technical failures outside its reasonable control.
6.4 Sports Betting. Cricket betting markets, including PSL fixtures, are settled in accordance with luck99's Sports Betting Rules. Void bets are settled at odds of 1.00. Results are determined based on official match results as recognised by the relevant governing body.
The following conduct is strictly prohibited on the luck99 Platform. Violation of any of these prohibitions may result in immediate account suspension, permanent closure, and forfeiture of account balance:
All content on the luck99 Platform, including but not limited to software, game engines, graphics, text, logos, trademarks, and the "luck99" brand name, is the exclusive property of luck99 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal entertainment purposes. No content may be reproduced, distributed, modified, or used commercially without the prior written consent of luck99.
9.1 To the maximum extent permitted by applicable law, luck99 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, including losses from gambling activity, whether based on contract, tort, or any other legal theory.
9.2 luck99's total aggregate liability to any User in connection with these Terms or the Platform shall not exceed the amount deposited by that User in the thirty (30) days preceding the event giving rise to the claim.
9.3 luck99 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. You are responsible for ensuring that your device and network are adequately protected.
luck99 collects and processes your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection, use, and processing of your personal data as described in the Privacy Policy. luck99 implements appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
luck99 is committed to responsible gaming and encourages all Users to play within their means. The following tools are available to all registered Users from the account dashboard:
All Users must be 18 years of age or older. luck99 will not knowingly permit underage gambling and reserves the right to request age verification documentation at any time. If you are concerned about your gambling behaviour, please use the responsible gaming tools available in your account or seek support from an appropriate third-party organisation.
luck99 reserves the right to amend these Terms at any time. Material changes will be communicated to registered Users via email or in-platform notification. The updated Terms will be effective from the date specified in the notification. Your continued use of the Platform after the effective date constitutes acceptance of the revised Terms. If you do not agree to any amendment, you must cease using the Platform and may request withdrawal of your remaining balance in accordance with Section 4.
These Terms shall be governed by and construed in accordance with applicable laws. In the event of a dispute between you and luck99 arising out of or in connection with these Terms or your use of the Platform, you should first contact luck99 customer support to seek an informal resolution. luck99 is committed to resolving legitimate complaints in a fair and timely manner.
luck99 operates as an online entertainment platform. Users are solely responsible for ensuring that their use of the Platform complies with all laws and regulations applicable in their jurisdiction. luck99 makes no representation that access to or use of the Platform is lawful in any specific location.
For queries relating to these Terms, please contact us at: [email protected]
The most important things every luck99 player should understand before playing.
luck99 does not permit players under 18 years of age under any circumstances. Age verification via CNIC may be requested at any time. Underage accounts are closed and balances forfeited.
Each user may hold only one luck99 account. Duplicate accounts are a breach of these Terms and result in account closure. All balances across duplicate accounts are subject to forfeiture.
All transactions at luck99 are in Pakistani Rupees. JazzCash, Easypaisa, and major Pakistani banks are supported. Withdrawals are processed to your verified deposit method.
All bonuses at luck99 carry wagering requirements that must be completed before withdrawal. Terms are shown at the point of opt-in. Read them carefully before accepting any promotional offer.
Deposit limits, loss limits, session alerts, and self-exclusion are available in your luck99 account dashboard at no charge. These tools can be activated instantly without contacting support.
It is your responsibility to ensure that using luck99 complies with all laws applicable in your location. luck99 is an entertainment platform and makes no legal representations regarding specific jurisdictions.
Visit the FAQ or log in to manage your account settings and responsible gaming tools.
18+ | Comply with all applicable local laws | luck99 is an entertainment platform